FAQ Luvi Cosmetics

How many business days for a product to be shipped?

All orders received on business days, Monday to Friday, will be dispatched within (1 -2 days) subject to volume.

What payment methods are accepted?

We accept Shop Pay, Apple Pay, Google Pay, Mastercard, Visa or American Express.

Do you have Special products for professionals?
Yes! To access the professional area click on the link below.

What hair straightening treatments does Luvi have available?

We develop and provide the best and innovative treatments:
- Full Control New Imediata Brazilian Kerati
- Full Control OY - Organic Brazilian Keratin

What kind of hair is suitable for Luvi Hair Straightening Treatment?

With the help of the right specialist, almost every type of hair is suitable for this treatment. There is a misconception that color treated hair and highlighted hair cannot be treated. This is not true, our straightening treatments can produce excellent results on color treated and highlighted hair.

What will my hair look like after the treatment?

Your hair will be straight and will feel soft and silky with more shine.  You will be able to either wash and go or you can choose to style it by tussling it and finishing with a round brush or iron depending  if you want to add bend or flip. For most clients, drying time is drastically reduced from an average of 45 minutes to under 10.

How can I learn more about your ingredients?

By law, all ingredients in a product formulation must be listed on the package. You also can find the information in our website. Please visit our brand websites for more information.

What is your position on animal testing?

At Luvi Cosmetics, we do not test our products on animals and are committed to ending animal testing across the beauty industry. All our products are safe and have been developed, manufactured and packaged in compliance with the laws, regulations, and guidelines that are applicable in each country in which we sell them.

What is your position on the environment?

Our company policy is to respect our employees and partners, search and develop products that respect people's health and do not degrade the environment.